Secure Messaging

A Secure Messaging service is similar to that of email with the added security of encryption. It allows the instant exchange of any clinical documentation i.e. a referral, discharge summary, specialist assessment etc.
Referrals are digitally signed using the Medicare Individual PKI, eliminating the need to send a hard copy with the patient.

Benefits of Secure Messaging

  • Reduce the use of paper-based communication between health care professionals;
  • Provide a communication medium where practitioners have confidence their patients privacy will not be compromised;
  • Provide the ability to both send and receive referrals and letters, without delay, using existing clinical software packages;
  • Expedite patient transfers and treatment outcomes; and
  • Reduce administrative time and costs.
Specialists and Allied Health professionals not using a clinical software package can use the Microsoft Word ad-on, allowing documents to be sent directly from Word.
HealthLink is available to GPs free of charge. If you do not currently have HealthLink installed to send or receive secure messages (including Pathology), simply complete the online Service Application Form.
HealthLink subscribers who also use Medical Director 3 are able to send messages directly from MDExchange to other clinicians on both the MDExchange and HealthLink networks.
Medical-Objects can be installed free of charge for GPs. Simply visit the Medical-objects order page to select your plan, and follow the How to Order process. A Medical-Objects representative will contact you to arrange a short remote installation and show you just how easy it is to send and receive Secure Messages.

Find out more about IM/IT

For more information about IM/IT or contact the IT Help Desk on: (02) 8811 7117 (Option 1) or email This email address is being protected from spambots. You need JavaScript enabled to view it..
ACN 099 255 103
ABN 80 099 255 106

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